<Soothe Bamboo Sun Essence Voucher Claim>
We at KEEP COOL would like to express our sincere apologies for all the discomfort and inconvenience experienced regarding the Soothe Bamboo Sun Essence. We are offering a $25 voucher per confirmed purchased quantity to our customers who have purchased the product by January 20, 2021. Please see below for information regarding the voucher claim.
1. Create an account in KEEP COOL's global website - https://en.keepcool.co.kr/member/join.html
2. Screenshot or scan a picture of the receipt where you have bought the product and attach the picture in the Q&A section on the website. You can attach multiple pictures as we need the store's name, your name, shipping address and purchased date & price to be clearly visible on the receipt.
3. As these attachments contain personal information, please mark this post as private.
4. Once we have checked the validity of the receipt and issue the voucher, we will comment on your post and send you an email.
5. You can purchase any KEEP COOL products with the voucher (Expired by 31 Dec 2021). Notices related to delivery are in the FAQ segment, so please check the details in advance before purchasing.
6. Should you have any other questions, please leave a comment on your post and we will get back to you.
* Due to COVID-19, there are few countries that we are unable to deliver to. If you are from any of those countries which are not stated in the FAQ, you are free to upload the required attachments first, but please do not place an order with the voucher. We will inform you once delivery becomes available in your country. We seek your understanding on this matter.